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Accelerating IT with AIOps

by Gary Derheim | Jun 14, 2022 | Cloud Management & Optimization, Learning Videos, Managed Network, Managed Services

OpsRamp, a leader in Digital IT Operations Management, profiled PTP in an edition of their Transformational Tales to share how the platform and its AIOps capabilities allow PTP to deliver value to its customers.  OpsRamp invited Rick Pitcairn, VP of Managed Services...

AIOps for IT Operations Explained

by Gary Derheim | Apr 26, 2021 | Learning Videos, Managed Network, Managed Services

Artificial Intelligence + Information Technology Operations = AIOps. What is AIOps?  How is it used?  What is involved and how do you benefit from AIOps?   All of this is explained in this Panel Discussion highlight video. Experts in IT operations and Managed Services...

The Fallacy of the 24×7 SOC

by PTPstaff | Sep 2, 2020 | Managed Security, Managed Services, Security, Videos

The security industry has trained customers to ask for and talk about the 24×7 Security Operations Center (SOC). For the majority of organizations, that’s barking up the wrong...

How to Conduct Cyber Security Threat Hunting via the MITRE ATT&CK Knowledge Base

by PTPstaff | Jul 16, 2020 | Cloud Security, Managed Security, Managed Services, Security

Authored by PTP’s Rich Hauke, CISSP and Steve Hoevenaar, CISSP While working with our customers to cost effectively address key risks and to make sense of the security threat landscape, PTP leverages the NIST Cybersecurity Framework. PTP utilizes this framework...

PTP PeakPlus: Become a Cloud Guru!

by PTPstaff | Jun 15, 2020 | Cloud, Cloud Management & Optimization, Managed Services, Videos

Be the cloud guru! Save by optimizing your cloud bill, secure your cloud infrastructure, and achieve total visibility of your cloud environment. During demanding times, your organization needs to know that money is spent wisely, and data assests are protected....

Why Long-Term Services Contracts are Often Bad for the Buyer

by PTPstaff | May 13, 2020 | Managed Network, Managed Services, Networking, News

Think twice, or maybe three times, before entering into a multi-year IT services contract with a vendor. I’d like to think I know a thing or two about it, having sold and delivered on Managed Services for almost 20 years. The industry has settled into contract...
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